1. Purpose of This Privacy Policy

This Privacy Policy is designed to:

• Inform you about the types of personal and non-personal information we collect.
• Explain how your information is used to support our activities and operations.
• Outline the measures we take to safeguard your data.
• Clarify your rights and choices regarding your personal information.
• Ensure compliance with applicable Indian data protection laws and global best practices.

By accessing our website, participating in our initiatives, or sharing your information with us, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect information that identifies you directly or indirectly, including:

• Full name, address, email address, and phone number
• Date of birth, gender, and nationality
• Identification documents (for volunteering, employment, or partnerships)
• Donation and payment details such as transaction IDs, bank details, or UPI references
• Records of your participation, contributions, or engagement with our programs

b) Non-Personal Information

We may also collect non-identifiable information such as:

• IP address, browser type, and device details
• Website usage data (pages visited, time spent, etc.)
• Cookies and tracking data
• Aggregated data for analytics and reporting purposes

3. Methods of Data Collection

We collect information through various channels, including:

• Direct interactions: Website forms, emails, phone calls, or in-person registrations
• Online platforms: Donation gateways, event registrations, or volunteer sign-ups
• Third-party sources: Partner organizations or publicly available data (with consent)
• Automated technologies: Cookies, analytics tools, and server logs

4. Use of Information

Your information may be used for the following purposes:

• Processing donations and issuing receipts
• Managing volunteer and internship programs
• Coordinating partnerships and project activities
• Sending updates, newsletters, and event invitations (with consent)
• Improving website functionality and user experience
• Complying with legal and regulatory obligations
• Conducting research and impact analysis
• Preventing fraud, misuse, or unauthorized activities

5. Sharing and Disclosure

We do not sell or trade your personal information. Information may only be shared in the following cases:

• Service Providers: For payment processing, IT services, analytics, or communication support
• Project Partners: NGOs, government agencies, or institutions involved in collaborative projects
• Legal Requirements: When required by law or regulatory authorities
• With Consent: For specific purposes you have agreed to

All third parties are obligated to maintain confidentiality and protect your data.

6. Data Security Measures

We implement robust safeguards to protect your information, including:

• Encryption of sensitive data and transactions
• Secure, access-controlled storage systems
• Regular security audits and risk assessments
• Staff training on privacy and data protection
• Established procedures for handling data breaches

7. Cookies and Tracking

Our website uses cookies to:

• Improve user experience and navigation
• Store user preferences
• Analyze website traffic and performance
• Deliver relevant content

You may disable cookies in your browser settings; however, some features may not function properly.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Data is securely deleted or anonymized once it is no longer required.

9. Your Rights

You have the following rights under applicable laws:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Withdraw consent for data processing
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Restrict or object to data processing

To exercise these rights, please contact us at: info@drishtifoundation.org

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age without parental or guardian consent. Any such data identified will be promptly deleted.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing your information.

12. International Data Transfers

Although we operate in India, some service providers or partners may be located in other countries. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

13. Data in Programs and Projects

In our environmental, educational, and social initiatives, we may collect field or community data. We ensure that:

• Proper consent is obtained before data collection
• Sensitive data is anonymized whenever possible
• Data is used strictly for project and impact assessment purposes

14. Communication Preferences

We may send communications related to:

• Donation confirmations and receipts
• Project updates and impact reports
• Event invitations and campaigns
• Newsletters and announcements

You may unsubscribe from non-essential communications at any time via the provided link or by contacting us.

15. Fraud Prevention

To protect our supporters and organization, we:

• Verify official donation channels
• Monitor suspicious or fraudulent activities
• Notify users of potential scams through official alerts

16. Updates to This Policy

This Privacy Policy may be updated periodically to reflect:

• Changes in operations
• Legal or regulatory updates
• Improvements in data protection practices

Updated versions will be published with a revised effective date.

17. Contact Information

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

Address:
Radhe Krishna Residency, Vinod Nagar,
Surat, Gujarat – 394107

Email:
puspanjalipadhy648@gmail.com

Website:
https://24x7servicecenter.online